Montreal, QC, Canada   1-800-567-4477

Faq

Shipping & Order Placement
How much is shipping?

Shipping is always free to Canada and United States, no minimum requirements.

How long does shipping take?

Once your order is confirmed, shipping takes 3-5 business days.

Can I cancel or change my order.

To cancel an order please contact customer service at 1-800-567-4477. Once your order has been shipped, we are unfortunately unable to cancel your order however, we can assist you with a return or exchange.

What payment methods do you accept?

Visa, MasterCard, and PayPal. If you are not comfortable entering your credit card information online, we are happy to assist you with your order over the phone at 1-800-567-4477.


Wholesale
I’m a boutique owner, how do I get in contact with someone for wholesale opportunities?

Please fill out the form on our wholesale opportunities page.


Shopping Experience
How do I know what size to buy?

Please refer to our fit guide

We also welcome you to locate a store nearby to shop our collection.


Returns
What is your return policy?

If you've changed your mind, it's not a problem. Please review our return policy.

To return/exchange merchandise, please fill out this form.

When will my purchase be refunded?

You will see your refund as soon as we receive your merchandise. Please note each financial institution has different regulations that may take longer for credits to appear on account records.

When will I receive my exchange?

As soon as we receive your merchandise to be exchanged, we will process the exchange and standard shipping time of 3-5 business days applies.


Sales
How can I be notified of upcoming sales and promotions?

Join our mailing list and be the first in line to receive exclusive offers, style tips and more.

By singing up you could win a 75$ gift card.

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