Montreal, QC, Canada   1-800-567-4477

Returns and Exchanges

If you’ve changed your mind, it’s not a problem.

Within 10 days of purchase, you are welcome to return your unworn, unwashed, unaltered item(s) with the price ticket(s) still attached, to receive a full refund.

A $15.00 restocking fee is applicable on all Returns/Exchanges.

Raffinalla reserves the right to request valid identification prior to accepting merchandise for a return.

Any refund will be executed upon return to our warehouse and will be in the same form as the original method of payment.

Items marked “FINAL SALE” cannot be returned or exchanged.

Please note that we do not accept returns/exchanges outside the U.S. or Canada

To request a return or exchange, simply fill out the form to the right and we will contact you with easy to follow instructions.

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